Can multiple people acknowledge an alert?Last Updated: August 24, 2018
Yes, this is the default mode of SIGNL4. All team members on duty are required to acknowledge an alert.
You can change this behavior to a ‘first come, first confirm’ mode; in this case only one person on duty needs to confirm an alert. The later is often used in maintenance scenarios.
You can change the alerting mode in the management portal of SIGNL4 (https://account.signl4.com/manage/).